Metairie Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

I love this place. That grumpy d-bag who seems angry you're even trying to get his business? None of them here. Everyone is kind and good natured and honest. Been here twice and it is the only place I will ever take any car I own again. Great people, great service, great car work. Cant recommend enough. Edit: they even follow up to make sure the service went well! I have never seen an auto shop with such excellent service! Double edit: looks like I cant post a new review, so I will just edit this one again. I went in because power steering was shot. They did a quick job, identified some other safety issues my car had, but they never upsell anything. They just lay out options and a recommendation and then let you choose (though it would be wrong to not follow their advice). Same great kind and friendly service, too. Cant recommend this place enough.

Thanks so much for the feedback Mr David! At Tim's we treat everyone with the respect they deserve and we are genuinely interested in helping you keep your vehicle safe and well maintained. We look forward to helping you with your Honda in years to come.

- Tim's Quality Car Care
5

Tim’s is such a phenomenal place. Let’s be honest: car maintenance is a chore. This family not only treats you like family but makes car maintenance more than tolerable. They’re upfront about all costs, stick to their quotes, and ultimately seek to maintain vehicles before expensive issues develop. They make the latter easy to do by offering programs for their oil changes and tires. Is letting go of that money the most pleasant thing? Goodness, no! When is it ever? Thankfully, at Tim’s I know I’m getting the best service and reliability, and that makes it so much easier. It’s seldom to find quality and reliability without price gouging, and that’s exactly what you get at Tim’s. P.S. Join the e-mail list for specials! P.P.S. If you don’t tell your significant other about the chocolates in the “Thank you” bag, you don’t have to share. Oops. I think I just outed myself.

5

Highly recommended for all your vehicle maintenance needs. I always feel welcome and taken care of when I come here.

5

Nick is great. He went over the truck and what it needed with me. He worked with me on making adjustments that I needed because of budget. They got it back to me when they said it would be available. I am very satisfied and will tell my friends.

Thank you so much for your feedback Thomas! Our primary objective is to keep all of our clients as informed as possible about their vehicles. It is our job to help keep you safe on the road! We understand that being without your vehicle is very inconvenient and we always get our clients their vehicles back as soon as possible. We enjoyed taking care of your Toyota and love building lasting relationships with our Clients. See you next time!

- Tim's Quality Car Care
5

Personal, conscientious service every time.

5

The staff at Tim's do everything they can to make the experience as smooth as possible. They also go the extra mile to minimize the impact of not having access to your vehicle while it is being serviced.

Thank you so much for your positive feedback! I am glad you liked our digital vehicle inspection. We look forward to helping you with your hunt for another vehicle!!

- Tim's Quality Car Care
5

It is so refreshing to walk into a place of business and be greeted by the owners by name. (Not like we go there all of the time.) The customer service is exceptional. I would not take my cars anywhere else. Quality service and price.

Thank you so much for your feedback! We love to give excellent service and strive to treat everyone like family. It has been a pleasure caring for your cars and we look forward to keeping your family safe and reliable on the road for years to come!

- Tim's Quality Car Care
5

Thorough, quality work. Friendly and accommodating. I trust my nearly 12 year old Lexus to Tim's 100%!

Thank you so much for your positive feedback! We strive to be the best auto repair in new orleans!!

- Tim's Quality Car Care
5

First class service. Nick and his team were very helpful and explained everything that was going on with my truck. They were very honest and fix my problems which was the spark plugs and o2 sensors. Trust worthy and very reasonable pricing. Highly recommended. Thanks

Thanks so much for your feedback Brent! We feel it is out obligation to you to be as through as possible and keep our clients as informed as possible. I am glad you enjoyed our level of service and we look forward to caring for your vehicles for years to come.

- Tim's Quality Car Care
5

These guys are the best. They really know their stuff and always come through whenever I have a vehicle-related issue. I've been taking all of my vehicles here for years and have never been let down by the quality of service or turn around on a repair. I live in Orleans and these guys are in Metairie but very close to the Parish line, so they're closer than most shops in Orleans anyway. If they weren't as close, I'd still make the drive, and I recommend everyone else in the area does, too. Its well worth it.

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