Metairie Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

I am in Florida and was considering buying a car in NOLA and having it shipped to me. Since I did not want to buy site unseen or fly out to physically inspect myself, I decided to get a pre purchase inspection. I called a few places based on google and some of the others prices were lower but after speaking to Tim, his professionalism got me, in the way he explained the process. We booked the appointment and the car was dropped off the next day. Let me tell you, this was absolutely the best money ever spent. Tim uncovered issues that would have cost me thousands to repair even if I had physically inspected the vehicle myself. Carfax said no accidents, but the inspection report provide details and pictures that showed prior damage. Dealer claimed oil and air filter was recently changed? Tim and his staff provided proof that was not the case. Needless to say we walked away from the purchase based on the detailed report. When I called the salesman to let him know I was no longer purchasing the vehicle he didn't seem that surprised. Do yourself a favor, if you are buying a used vehicle get a pre purchase inspection done.

Frankiln, thanks so much for the feedback! We consider it our obligation to keep everyone informed about their vehicles, especially safety concerns. Purchasing a vehicle can be a uncertain process. I am so glad we could help with the pre purchase inspection on your Acura, and I hope you find the

- Tim's Quality Car Care
5

This is by far the best mechanic business I have had the pleasure of dealing with. Their strategy of using complete transparency with their customers makes them easy to trust. Their investment in technology used to show exactly what is found and needs to be done is highly attractive for me as a customer. Besides the excellent business practices, the employees are simply very nice people. I highly recommend this business to anyone!

Thank you so much Simon! We are blushing.. It was great to work on your new Ford and we look forward to helping you keeping it in top shape for years to come!

- Tim's Quality Car Care
5

Could have made some cash fixing my car but told me the truth. Better off looking for another one. Gave me list of good used vehicles and used car lots.

5

I love this place. That grumpy d-bag who seems angry you're even trying to get his business? None of them here. Everyone is kind and good natured and honest. Been here twice and it is the only place I will ever take any car I own again. Great people, great service, great car work. Cant recommend enough. Edit: they even follow up to make sure the service went well! I have never seen an auto shop with such excellent service! Double edit: looks like I cant post a new review, so I will just edit this one again. I went in because power steering was shot. They did a quick job, identified some other safety issues my car had, but they never upsell anything. They just lay out options and a recommendation and then let you choose (though it would be wrong to not follow their advice). Same great kind and friendly service, too. Cant recommend this place enough.

Thanks so much for the feedback Mr David! At Tim's we treat everyone with the respect they deserve and we are genuinely interested in helping you keep your vehicle safe and well maintained. We look forward to helping you with your Honda in years to come.

- Tim's Quality Car Care
5

Tim’s is such a phenomenal place. Let’s be honest: car maintenance is a chore. This family not only treats you like family but makes car maintenance more than tolerable. They’re upfront about all costs, stick to their quotes, and ultimately seek to maintain vehicles before expensive issues develop. They make the latter easy to do by offering programs for their oil changes and tires. Is letting go of that money the most pleasant thing? Goodness, no! When is it ever? Thankfully, at Tim’s I know I’m getting the best service and reliability, and that makes it so much easier. It’s seldom to find quality and reliability without price gouging, and that’s exactly what you get at Tim’s. P.S. Join the e-mail list for specials! P.P.S. If you don’t tell your significant other about the chocolates in the “Thank you” bag, you don’t have to share. Oops. I think I just outed myself.

5

Highly recommended for all your vehicle maintenance needs. I always feel welcome and taken care of when I come here.

5

Nick is great. He went over the truck and what it needed with me. He worked with me on making adjustments that I needed because of budget. They got it back to me when they said it would be available. I am very satisfied and will tell my friends.

Thank you so much for your feedback Thomas! Our primary objective is to keep all of our clients as informed as possible about their vehicles. It is our job to help keep you safe on the road! We understand that being without your vehicle is very inconvenient and we always get our clients their vehicles back as soon as possible. We enjoyed taking care of your Toyota and love building lasting relationships with our Clients. See you next time!

- Tim's Quality Car Care
5

Personal, conscientious service every time.

5

The staff at Tim's do everything they can to make the experience as smooth as possible. They also go the extra mile to minimize the impact of not having access to your vehicle while it is being serviced.

Thank you so much for your positive feedback! I am glad you liked our digital vehicle inspection. We look forward to helping you with your hunt for another vehicle!!

- Tim's Quality Car Care
5

It is so refreshing to walk into a place of business and be greeted by the owners by name. (Not like we go there all of the time.) The customer service is exceptional. I would not take my cars anywhere else. Quality service and price.

Thank you so much for your feedback! We love to give excellent service and strive to treat everyone like family. It has been a pleasure caring for your cars and we look forward to keeping your family safe and reliable on the road for years to come!

- Tim's Quality Car Care
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