Metairie Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

Brought my car to Tim's for the first time for an excessive oil leak. Informed me the cost to repair the leak was just too expensive to justify fixing. I really appreciated their honesty. As a result I am buying another car but only after I have the crew at Tim's do a diagnostic on it. Tim's will get my business in the future.

Hi Gary thanks so much for your kind words. We strive to give a transparent and informative auto repair experience to everyone! I am glad you liked our digital vehicle inspection, it gives both you and I an understanding of the total state of your vehicle. And while it seems counter intuitive for an auto repair shop to tell you not to fix your car we would rather care for the Customer than the car. We look forward to inspecting your next purchase and helping you keep it safe and well maintained!

- Tim's Quality Car Care
5

Outstanding customer service! Thanks to Tim’s, I have piece of mind that my car seat is installed properly!

Thanks so much Paige! It was our pleasure to help with Quinn's seat!! You and your families safety is our primary concern at Tim's Quality Car Care. We look forward to helping in the future

- Tim's Quality Car Care
5

I do most of my car maintenance myself so I don't often get to interact with a repair shop but these guys are great. I was treated professionally with all communication upfront. The digital inspection including pictures is a huge value add to the service you receive. I was not upsold on unnecessary services and my A/C was repaired quickly.

Thanks for those kind words Michael! We work very hard to maintain a high level of transparency and professionalism in our shop. We try to treat everyone like family! I am glad you liked our digital inspection. Enjoy the cold a/c in your Sonic!

- Tim's Quality Car Care
5

I definitely recommend Tim’s Quality Car Care! Tim Jr. was informative, efficient, and super gentle with our daughter as he installed and inspected our car seats. The Safe Kids Worldwide programme is an amazing programme with whom Tim’s Quality Car Care partner, and it is free!

Thanks so much Siobhain! Nick and I are both Daddies to little girls :) You and your families safety is our primary concern at Tim's Quality Car Care. We look forward to helping you with all of your Child Passenger Safety and auto repair and maintenance needs in the future!

- Tim's Quality Car Care
5

Honest and trustworthy. Robert Ferrier

Thanks so much for your feedback Robert! I am glad you enjoyed our talk and please let us know how everything works with your vibration on your Infiniti

- Tim's Quality Car Care
5

Tim was prompt looking at my vehicle and completely honest about the problem. He directed me to another mechanic who could possibly help me out without having to replace the transmission. All of this and didn't charge me a penny. Greatly appreciate his service!

Thanks for the positive feedback Lisa! We pride ourselves in the level of customer service we love to provide. Part of our culture is that if we are not the best shop for the job we can help you find the perfect place. We have excellent Internal Transmission, Body Repair, and Trim Shops we work closely with. Please give us a call, we would love to help with the maintenance and repairs in the future.

- Tim's Quality Car Care
5

Thank you so much for your feedback! We strive to be best auto repair shop in New Orleans! We look forward to caring for your vehicles in the future

- Tim's Quality Car Care
5

Thank you so much for your feedback! We strive to offer the highest level of service, longest warranty and most detailed inspections in New Orleans!

- Tim's Quality Car Care
5

These guys are great! Friendly, family-owned shop that does comprehensive car care. As a female, I often feel like I’m a target of upselling - no so withTim’s. No pressure, just a fair assessment of what your car needs. Fair pricing and helpful payoff options for those bigger repairs. They also do pre-purchase assessments if you are buying a used vehicle. Great shop - I will definitely be back. Very happy that I’ve found my car guys!

Thanks so much for your kind words! We strive to be the best shop in New Orleans! We strive to be totally transparent in our diagnostic and inspection process. I am so glad that you liked our digital inspection. Our main focus at Tim's is to keep our clients and their families safe while driving. We do this through our consistency and attention to detail. Hope you enjoy those Yokohama tires and see you next time!

- Tim's Quality Car Care
5

Tim's is an amazing place to take your car. Their digital diagnostic makes things quick and clear, while their customer care makes you feel truly welcomed!

Thank you so much for your kind words! We work hard to make our customer experience second to none. We believe in taking the time to give everyone a full understanding of their vehicle. I am glad you liked our level of service and look forward to taking care of your vehicles for years to come!

- Tim's Quality Car Care
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