Metairie Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

Tim, Nick & their team are great at what they do. They thoroughly evaluated my daughter's car, gave me a detailed report of the needed repairs, and then they assisted me in prioritizing what repairs were most critical. This enabled me to financially plan for the other repairs while keeping my daughter safe on the road in the meantime. They are hardworking, dependable, as well as both honest and transparent in explaining things. I've become a repeat and satisfied customer!

5

I usually work on my own vehicles, with being busy with work I needed to get my truck taken care of and I could not be happier. The personal care taken by Tim and Nick truly set them apart from other garages. I reccomend them to anyone. They usually handle my normal maintenance but I also have full faith in them on any job.

5

After fifteen years of doing business with Tim's I am happy to recommend their work and the extra care they take with me and my car. And I really like the digital report and photos they sent me of my car and its components. They sanitized my car also which is a nice touch in this uncertain time. Thank you to my car guys, Tim and Nick! Virginia

5

I needed a flat tire repaired, and Tim’s was willing to schedule me in last minute. They were unable to repair my tire because it was a reverse mount and they did not have the machinery, but they were very polite about telling me and explained they didn’t want to damage my rims. They even offered to check my tire pressures for free. I did not receive any services from them, but I was struck by how polite and accommodating the staff were and how sincere they were when they knew they couldn’t help me. I will definitely come back for their other services!

Hi George! Thanks so much for the feedback, again sorry about the tire repair. We will always be polite, professional and very clear about what we can help with for keeping your vehicle on the road and reliable. We cant wait to see you again and develop a long term relationship as your repair and maintenance spot of choice! Drive safe!

- Tim's Quality Car Care
5

Tim's has been servicing all my cars for 40 years. I would not go any place else for service. They are The example of a professionally run business. They are genuine and sincere business people.

5

I'm a big fan of Tim's for their friendly and professional customer service and knowledge. I also appreciate that they inspect the entire car every time I come in and not just focus on the issue or service that I came in for. They're not necessarily the cheapest, but I'm confident in their recommendations and the quality of the parts and repairs/services performed.

Thank you so much for the feedback! I am so glad you like the service we love to provide. We consider it our obligation to check the entire vehicle to ensure that you are in safe and reliable transportation! We are flattered that you trust us to keep your family safe in both of your families vehicles. Drive safe!

- Tim's Quality Car Care
5

Always open honest and direct. I love the use of the app that allows me to review the items found. It clearly notes what is a 'must fix' what is 'recommend' and what can wait but I should be aware of.

5

I've been taking my vehicles to Tim's for years and the experience only gets better each time. They will shuttle you from and to the shop, and they even send you nice thank you notes and gift certificates. I can't wait for the new giant location to open!

Thanks so much for your kind words! It has been a pleasure taking care of your vehicles over the years.

- Tim's Quality Car Care
5

I’ve been using Tim’s since 2006 and haven’t had one complaint. They go above and beyond to work with you from beginning to end and make the process easy. I know they won’t sell me anything I don’t need and will work on a plan to accommodate all repairs over a comfortable budgetary time period if needed. I finally realized I needed to post a review when I was on vacation recently and had a tire problem, for which they quickly helped me find a vendor in the area I was visiting to resolve. In full transparency, I was in Boy Scouts with the Gilthorpes and they are just awesome, trustworthy people with good values. Support your local family businesses!

5

Any car repair brings on fears or panic. I have always had nothing but positive experiences with Tim's. Equally important is the authentic and friendly service. No need to go to a dealership to get quality service on my car!

Thanks so much for your feedback! It has been a pleasure keeping your Subaru on the road! We are so glad that you like the service we love to provide! Drive Safe!

- Tim's Quality Car Care
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