Metairie Auto Repair

I am in Florida and was considering buying a car in NOLA and having it shipped to me. Since I did not want to buy site unseen or fly out to physically inspect myself, I decided to get a pre purchase inspection. I called a few places based on google and some of the others prices were lower but after speaking to Tim, his professionalism got me, in the way he explained the process. We booked the appointment and the car was dropped off the next day. Let me tell you, this was absolutely the best money ever spent. Tim uncovered issues that would have cost me thousands to repair even if I had physically inspected the vehicle myself. Carfax said no accidents, but the inspection report provide details and pictures that showed prior damage. Dealer claimed oil and air filter was recently changed? Tim and his staff provided proof that was not the case. Needless to say we walked away from the purchase based on the detailed report. When I called the salesman to let him know I was no longer purchasing the vehicle he didn't seem that surprised. Do yourself a favor, if you are buying a used vehicle get a pre purchase inspection done.

This is by far the best mechanic business I have had the pleasure of dealing with. Their strategy of using complete transparency with their customers makes them easy to trust. Their investment in technology used to show exactly what is found and needs to be done is highly attractive for me as a customer. Besides the excellent business practices, the employees are simply very nice people. I highly recommend this business to anyone!

Could have made some cash fixing my car but told me the truth. Better off looking for another one. Gave me list of good used vehicles and used car lots.

I love this place. That grumpy d-bag who seems angry you're even trying to get his business? None of them here. Everyone is kind and good natured and honest. Been here twice and it is the only place I will ever take any car I own again. Great people, great service, great car work. Cant recommend enough. Edit: they even follow up to make sure the service went well! I have never seen an auto shop with such excellent service! Double edit: looks like I cant post a new review, so I will just edit this one again. I went in because power steering was shot. They did a quick job, identified some other safety issues my car had, but they never upsell anything. They just lay out options and a recommendation and then let you choose (though it would be wrong to not follow their advice). Same great kind and friendly service, too. Cant recommend this place enough.

Tim’s is such a phenomenal place. Let’s be honest: car maintenance is a chore. This family not only treats you like family but makes car maintenance more than tolerable. They’re upfront about all costs, stick to their quotes, and ultimately seek to maintain vehicles before expensive issues develop. They make the latter easy to do by offering programs for their oil changes and tires. Is letting go of that money the most pleasant thing? Goodness, no! When is it ever? Thankfully, at Tim’s I know I’m getting the best service and reliability, and that makes it so much easier. It’s seldom to find quality and reliability without price gouging, and that’s exactly what you get at Tim’s. P.S. Join the e-mail list for specials! P.P.S. If you don’t tell your significant other about the chocolates in the “Thank you” bag, you don’t have to share. Oops. I think I just outed myself.

Highly recommended for all your vehicle maintenance needs. I always feel welcome and taken care of when I come here.

Nick is great. He went over the truck and what it needed with me. He worked with me on making adjustments that I needed because of budget. They got it back to me when they said it would be available. I am very satisfied and will tell my friends.

Personal, conscientious service every time.

The staff at Tim's do everything they can to make the experience as smooth as possible. They also go the extra mile to minimize the impact of not having access to your vehicle while it is being serviced.

It is so refreshing to walk into a place of business and be greeted by the owners by name. (Not like we go there all of the time.) The customer service is exceptional. I would not take my cars anywhere else. Quality service and price.