Metairie Auto Repair

I've had weird problems with my car (horn not working, affecting the alarm) and have had to have tires replaced. The very nice and professional staff at Tim's has always taken care of my issues, fixed things promptly and at a reasonable charge and treated me like a valued customer.

I would like to thank the owner/mechanic I met recently at Tim's car care. I live a 100 miles away and my truck ran hot. I found the closest repair shop and went there. I am disabled and don't have a lot of money. The mechanic looked at my truck and found a simple problem that cost me nothing. I am always afraid of being taken advantage of in these situations. I applaud this business for helping me. It is so rare to find this type of honesty. Thanks 👍

Tim's uses a program to identify the health of every part of your car with notes and photos. They send this to you to review before calling to discuss what repairs/maintenance are needed. This gives you time to understand the issues better than just a phone call. It also allows you to understand what needs immediate attention and prepare for future maintenance issues. We dealt with Nick who was so professional but also very nice and outgoing. They offer perks for recommending new customers and have a finance company they work with for large repairs. This was our first experience with them, but we'll be customers for life.

Always first class in repair and customer care at Tim's.

Brought in my old clunker a year or so back and I consistently had problems and they always helped me. They were very fair in telling me what was needed and what wasn’t and even when I said I think I need a new car they offered to help. They really go above and beyond. I recommend this place to everyone who ask “do ya know a good mechanic”

Always excellent, for years,, Perfect,

Tim's is fantastic. They performed thorough diagnostics and emailed pictures and recommended repairs to me. I was able to talk directly with the mechanic about what to do or not, and they had my car ready to go the next day. They are very professional and trustworthy. Their customer service is outstanding.

Tim and his crew have helped me multiple times (Tim, Nick, Brian, etc.). The TQCC crew have always been thorough and communicative.They have consistently provided both quality advice and recommendations. I have never felt pushed into a service that wasn't necessary for the longevity of my vehicle. They've tackled some unusual problems with my vehicle (once you pay a car off the strangest things seem to happen). I would and have recommended Tim's to anyone that has asked for advice on where to take their car and will continue to do so. I'm grateful that I have a shop that I feel confidence in! Thanks y'all!

I'm always leary of auto shops, especially as a woman. My engine light came on and I thought for sure they would call me with a dozen things wrong. So, when I got the call that they found nothing majorly wrong and even said my car was in great condition I knew I found my permanent shop. Tim was very helpful, professional and explained everything in detail. They are very welcoming and friendly. Simple oil change, rotate tires and no more engine light. Car running great. I would really recommend Tim's. We recently brought in our 2007 Toyota Tundra with 298 thousand miles on it. It started over heating and the dash board lit up with all kinds of pretty lights. The guys at Tim's called and told us it would be best to get rid of vehicle because it would cost more to repair than the truck was worth. My husband thanked them for their honesty and said they, like so many other shops, could have put a band aid on it and have it run a while until we were right back where we started. I feel these guys have your best interest in mind. They even gave us a suggestion on where to start looking for an new truck. Thanks guys.