Metairie Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

Tim's is fantastic. They performed thorough diagnostics and emailed pictures and recommended repairs to me. I was able to talk directly with the mechanic about what to do or not, and they had my car ready to go the next day. They are very professional and trustworthy. Their customer service is outstanding.

Thanks for the feedback Bill! We are happy to help you and your family stay safe on the road in safe and reliable transportation!!

- Tim's Quality Car Care
5

Tim and his crew have helped me multiple times (Tim, Nick, Brian, etc.). The TQCC crew have always been thorough and communicative.They have consistently provided both quality advice and recommendations. I have never felt pushed into a service that wasn't necessary for the longevity of my vehicle. They've tackled some unusual problems with my vehicle (once you pay a car off the strangest things seem to happen). I would and have recommended Tim's to anyone that has asked for advice on where to take their car and will continue to do so. I'm grateful that I have a shop that I feel confidence in! Thanks y'all!

Thanks so much for your feedback Joeseph! I am glad you like the level of service and attention to detail we love to provide! It is always our goal to keep You in safe and reliable transportation. We look forward to caring for you and your families and friends vehicles for years to come!

- Tim's Quality Car Care
5

I'm always leary of auto shops, especially as a woman. My engine light came on and I thought for sure they would call me with a dozen things wrong. So, when I got the call that they found nothing majorly wrong and even said my car was in great condition I knew I found my permanent shop. Tim was very helpful, professional and explained everything in detail. They are very welcoming and friendly. Simple oil change, rotate tires and no more engine light. Car running great. I would really recommend Tim's. We recently brought in our 2007 Toyota Tundra with 298 thousand miles on it. It started over heating and the dash board lit up with all kinds of pretty lights. The guys at Tim's called and told us it would be best to get rid of vehicle because it would cost more to repair than the truck was worth. My husband thanked them for their honesty and said they, like so many other shops, could have put a band aid on it and have it run a while until we were right back where we started. I feel these guys have your best interest in mind. They even gave us a suggestion on where to start looking for an new truck. Thanks guys.

Thanks so much for the kind words! We work every day to make your auto repair experience as pleasant as possible. We want you to fully understand the needs of your vehicle before you decide to do any repairs. I am so happy you are pleased with our inspection process and look forward to helping with your maintenance and repair needs in the future.

- Tim's Quality Car Care
5

Tim's staff met me outside and was observing social distancing procedures. They checked me in via their iPad and I was on my way. I saw they were fairly busy in spite of Covid, and I thought that I might not get my car back the same day (I was getting my radiator replaced). They called me at 2:30 and said it was ready! That helped me a lot.

5

Always, excellent for years,

5

Staff at Tim’s, especially Nick, have treated me like a member of the family. I know NOTHING about cars and he explains what’s happening so that even I can understand. I know I can depend on Tim’s to do what my car and I need. They are a marvelous addition to my life!

5

This place is my immediate go to in Metaire for any car issues. They are professional, precise and transparent about all issues related to your car.

5

They always treat my stepdad and me with the utmost respect. Also very trustworthy, so I never have any doubts about leaving my car in their capable hands.

5

Professional, efficient, transparent, explanatory and just plain nice!

5

Tim, Nick & their team are great at what they do. They thoroughly evaluated my daughter's car, gave me a detailed report of the needed repairs, and then they assisted me in prioritizing what repairs were most critical. This enabled me to financially plan for the other repairs while keeping my daughter safe on the road in the meantime. They are hardworking, dependable, as well as both honest and transparent in explaining things. I've become a repeat and satisfied customer!

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