New Orleans Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

Can you think of anything worse than being: new in town, Female...and seeing the SERVICE ENGINE LIGHT appear in your car? I took a chance- based on Yelp reviews and hoping they wouldn't rip me off. The main guy in charge is the Dad (Tim), his 2 sons work for him and they were all so great. They didn't make me feel like the dreaded helpless female, and I got a kick out of the father/son banter going on in the shop (did I just use the word banter?!) and they explained the expected repair costs before they started the work. Yeah-hoo! I found an honest mechanic! Thank u Yelp :)

5

I recently traded in my very old car for a low mileage Honda Fit. Tim helped me with the whole process from beginning to end. First off, he advised me that my old car really wasn't safe to drive any more, and gave me advice on possible cars to buy to replace it. When I bought another car several months later, he checked it over thoroughly and helped me with some problems I had after. It was an exhausting worrisome process, and I so appreciated how generous he was with his time talking things over with me. He impresses me as an exceptionally kind and honest person.

5

I'm going to be really honest. I am a 23-year old woman with absolutely NO auto-expertise. So when my little Corolla started making "noises" I brought it to Tim's because of the reviews on Yelp. I could not have asked for better service. Tim Jr. rode in my car with me to listen to the noise (which ended up being some loose flappy thing), checked my breaks, and tightened up the noise-maker. And guess what! They did it FREE OF CHARGE. Absolutely free... Their reasoning? Because it there was nothing mechanically wrong with my car, so why should I be charged? Jaw-dropping, right? They could have easily charged me $50+, $100+... and I would have never known the difference. That people, is great, honest costumer service.

5

Honest mechanics who explain the details of repairs while treating you with respect, Tim's sets a new standard for customer service. I can't imagine going anywhere else

5

Great service. Very accommodating and pleasant. The best mechanics I have had for any of my cars. Keep up the great work. Love your web site and access to my car records

5

I really appreciate the personal service you gave me. Also, it was convenient that you as a neighbor were able to help me above and beyond my expectations. Thank you so much. Dena

5

As always, your service and advice are excellent. I appreciate the time you take with my car and the way you go over things with me. I've done business with you for over 30 years and have always been satisfied.

5

Have been going to Tim's for over 30 years. Wonderful, honest, top quality service always. Have sent many others there over the years, and don't know a single person who hasn't been thrilled.

5

Best mechanic in New Orleans! Tim is a quality, trustworthy professional who keeps it honest and takes exceptional care of his customers. I've been going to him for years, and will continue to do so as long as I live here.

5

I recently had a car serviced by Tim's, and they were super helpful. They could have easily ran me through the ringer providing service on every piece that was falling apart (like many mechanics do) but instead provided great advice. Worth every penny. --Devin

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