Metairie Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

So glad I found Tim's! The crew here exceeded my expectations in every way. Highly recommend them!

Thank you so much for your kind words! We strive to be the best auto repair in New Orleans. I am so glad we could help with your car !

- Tim's Quality Car Care
5

These guys are great!! was traveling thru town and I had a issue with my car and they took care of it immediately. Thanks guys for all your help and getting us on the road quickly. Thanks Tim!! Thanks

Thanks so much for your kind words Derek! We strive to be the best auto repair in New Orleans! We were happy to help and i hope you have a great trip.

- Tim's Quality Car Care
5

Great experience! Provided a detailed list of what needed to be worked on/fixed. Also assisted in installing carseats in both my cars. Will definitely come back.

Thank you so much Corey! We strive to be the best auto repair shop in New Orleans. I am also glad you used our child passenger safety seat check service. Out safety seat checks are a free service we provide the community. We are proudly the only auto repair shop in the southeast United States who is certified to provide this service. At Tim's we are committed to keeping you and your family safe

- Tim's Quality Car Care
1

TERRIBLE SERVICE!! I walked in today, and before I finished saying Good morning, the boss went OFF on me telling me how he doesn't take my kind of cars, he doesn't have time, etc.. I was shocked... very unprofessional of him. If you can't treat your customers right and give them respect then you don't deserve anyone's trust and money.

Hi Razan, thank you so much for your feedback! As per our conversation this morning due to very large past personality conflicts between you and I I did not believe my repair facility to be the best fit for your auto repair needs. I am sorry if I was brief, i was trying to avoid any further conflict. If you would like to talk further about this please feel free to email me at [email protected]

- Tim's Quality Car Care
5

This is possibly the best place I've taken my car to!! I was on vacation and my car was acting up towards the end of my drive. I called and they said they were short handed, but if I could come by in the next 30 minutes or so they would take a look. They checked it out and took it on a short drive to see if they heard anything, even though they didn't really have room to fit it in. They were super nice about it. I would most definitely be back if i lived in the area!!

5

Thank you so much for your feedback! we strive to be the best auto repair in New Orleans!

- Tim's Quality Car Care
5

Really personable, friendly staff. Gave me a free diagnostics.

Thanks so much! Was happy to help with your tire. Let us know which ones will work best for you!!

- Tim's Quality Car Care
5

Same day service on my flat tire within the last 90 minutes of their business day. Super friendly, really great service. 5 stars for sure

Thank you so much for your kind words! We strive to be the best auto repair in New Orleans. We can't wait to help you in the future!!

- Tim's Quality Car Care
5

These guys were really nice and thorough. Like many of you, I don't know anything about cars, so my judgement is fairly useless. However, the guy I talked to (the younger, better-looking brother) spent a lot of time explaining what they saw under my car (with photos), how much repairs would cost and which ones were necessary for safety, and (since I've decided to get a new car) what makes and models they recommend. Further, the repair I had originally brought the car in for was way cheaper than the internet suggested it would be. All in all, these guys seen as good as the reviews suggest they are. Great shop.

Thanks so much for your feedback Wayne! It is great to hear that you liked our Digital Vehicle Inspection. We try to be very transparent in everything we do. It was a pleasure meeting you and please bring in your next vehicle before you buy it! Our Pre Purchase Inspection will help you find the right car.

- Tim's Quality Car Care
5

After carefully searching for a good trustworthy mechanic shop I came across Tim’s. I called and set up an appointment to drop off my vehicle, it was super convenient for me to drop it off the night before even though they were willing to drive me home 25 mins away and pick me up after the repair.. I explained to the mechanic that there were 2 problems and I knew exactly what the problem was with the a/c in my car.(The control actuator and the compressor) After all said and done it turned out There was no problem with the compressor and the noise was coming from a much less expensive part Under the hood. I was very happy to hear that I was saving almost a $1000 on a job That I was previously told over a year ago needed to be done. They also did something for me after-the-fact with no extra charge. I never told Anyone there I am a full-time caregiver to my son with multiple disabilities and special needs and my car and money are very important to us They treat everyone with a high level of respect and explain in detail so there’s nothing left to guess- I am a very satisfied customer And our car will always go to Tim’s Automotive Sincerely Rickey and Ross .

Thank you so much for your kind words Rickey. We are honored that you trust us with your vehicle and your saftey. We treat everyone with respect and look at your car as if there was one of our family members driving in it. We understand nobody has unlimited funds and we try to help keep you safe on the road while staying in your budget. We look forward to a long relationship and i am glad we got your car running and back to you soon Tim

- Tim's Quality Car Care
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