Metairie Auto Repair

Is it wrong to love an auto repair shop? Well, if it's wrong, I don't want to be right! All the guys at Tim's are friendly, competent, and most important honest. Could not recommend more highly!

Friendly, helpful staff willing to explain what needs to be done and give options . If it is not something they handle they will recommend someone that can but it is hard to find something they can't handle. Best to make appointment but if you need something like a quick check call and see if they can fit you in. They send you thank you's and reminders when it is time to have your car serviced. Make you glad you used them.

At Tim’s you receive a high level of care and attention to detail. The detailed assessment direct from a technician leaves no doubt that you are well informed when having your car cared for at Tom’s Quality Car Care. I had an oil leak and some quick oil change place mislead me as to the cause. Tim minced no words and the problem has been dealt with.

I’ve had a variety of work done on my car at Tim’s over the last couple of years. I can’t recommend them enough. Their team is always courteous, honest, prompt and professional. Great place, great people.

My experience at Tim's Quality Car Care was exceptional. I feel like I hit the lottery of auto care. I will not take my vehicles anywhere else to be serviced and will recommend them to everyone in need of service. Superior knowledge, service and customer service.

The guys at Tim's are great. I bought tires last year, and I unfortunately caught a nail in one of them. They had offered me a Tire Protection Plan with the new tires, and I was able to completely replace the tire at minimal cost. They are happy to explain their services to customer's and look out for your safety.

I have trusted my vehicles to Tim's for over 30 years and have been very pleased with their service. They care for their customers, take pride in their work and keep up with the ever changing technology. I appreciate the digital texts which they send to your smart phone which show the results of all of the inspections they do along with photos. You are fully informed before you approve any work to be done.

I’ve been going to Tim’s Quality Car Care for 5 years, and I’ll never go anywhere else. They treat their customers with courtesy and respect and they keep my car running flawlessly. I also appreciate their diagnosis system which involves a rating system of car issues that go from immediate repair to running smoothly. This way you can decide which car issues you can wait on and which ones need immediate attention. The review also comes with photos of the issues so that you know you’re not being lied to. They are always very quick with the repairs and I’ve never had an issue with anything they’ve done. I recommend them to everyone who wants anything from an oil change to a major repair issue.

I chose Tim’s based on other reviews I saw on google. I was not disappointed, the staff is so helpful and courteous, and they did a great job. The first thing I noticed when I walked in was a sign that said “welcome to the family” with the new customers coming that day. They certainly care about customers and making them feel welcome. They do a thorough digital inspection and use text to communicate throughout the day. Coming from using chain mechanic shops every detail of my experience was very enjoyable and such a change of pace. I appreciate them taking the time to work with me and explain everything to me all while treating me with respect. When I drove my car home it honestly drove better than it had in years. I will definitely continue to use them as my sole car maintenance location as long as I’m in the New Orleans area. If you’re looking for somewhere to take your car want a great experience and knowledgeable and welcoming staff this is the place for you!