Metairie Auto Repair

The group was knowledgeable and friendly. Typical wait time. Overall, good experience.

so, your car needs repairs... maybe it's broken down, maybe it's time for that oil change, or maybe there's just a clicking noise somewhere and you just can't pinpoint where... anyway... it's time to take your mode of transport into the shop and you have this thought "where am i going to take my car that's reliable, where can i find a shop that i know i can trust?". the answer, my friend, is here... you take your car here... to tim's quality car care. you'll get quality car care. no joke, no exageration. here's what will happen. you'll take the car in and one of the super nice people behind the counter will listen to your concerns about your vehicle, they'll take your keys, and they'll offer you a shuttle ride to your next destination if you need it. then they'll take your car and you'll go about your day. once they've looked over your car you're going to get a text and in that text they're going to have a link, and this link is great. it's amazing. it's the awesomest of the links. this link takes you to a report on your vehicle, contained in this report is a check list by priority with an explanation and pictures... that's right... actual photographs of items in your car and the condition they are in. yes, this is a real thing, actual photographic proof of the condition of your car. once you review this report you give them a call back and they'll talk you through everything that NEEDS to be taken care of. ask any questions, they'll be happy to answer. they'll tell you the total of all of the work that needs to be completed. if something were to come up they'll let you know... they will always let you know if something comes up. that's what makes this family owned and operated business one of the best around, they want to make certain you are informed. that you know what is happening with your vehicle the entire time. they don't want to surprise you or trick you or any of those ridiculous things that can happen with some of the shops around. moral of the story kids: you can trust tim's. so, if you're looking for a mechanic that you can trust, that wants to make certain you are safe and your vehicle is in good working order, that doesn't just want your money, go to tim's.

Great service. Great people. Glad to do business w them

I've been coming to my husband's shop since we started dating in 2007. Nick has always talked to me about how important preventive maintenance is, ever since he started working on my vehicles. I have never broken down. These guys have kept my car running like new for years.

Tim's treats customers like family! Quality service with the right parts in a quick timely manner! I highly recommend there business!!

Excellent family business! They always shoot it straight to you. Making sure your car will last for the long term.

Always have a great experience dealing with the staff at Tim's. They are fast, professional and courteous. Highly recommend!

How can I even begin to express my satisfaction and describe what a pleasant experience I have just had, and Tim's Quality Car Care, in Metairie, Louisiana. From the very first phone call, I was greeted with an upbeat positive response to my worrysome situation, with my car. Nick answered the phone and assured me that if I came immediately I would be serviced quickly and competently. I did so, and was immediately seen and the diagnosis began. Nick explained everything quite well, and told me the severity of each of my problems. I received quotes for work that needed to be done, pricing on tires, but was never pushed or forced into making a quick decision. That is not usually the case with car repair shops. He allowed me to go home with the information and present it to my husband. I am so incredibly pleased with Nick's concern over my safety and the longevity of my car's engine life. Nick explained that this was a serious situation and need to be tended to as quickly as possible but did not force or make me feel pressured. The most amazing part of my visit was that Nick did not charge me to look at my tire, and also the heating problem I had with my engine. I cannot wait for my husband to go meet Nick and Tim and be treated with such professional, but friendly family service. I even liked looking at the fish in the aquarium , while I waited. I will definitely return after we make a decision as to when, not, if, the service will be performed, by Tim's Quality Car Care in Metairie Louisiana.

Tim's is a great place that can quickly sort out what's up with your four-wheeled friend. They'll give it to you straight, no BS, no run-around, and they aren't endless trying to get you to add unnecessary services. They will let you know what needs to be done, what should be done, and what really isn't safe for you to NOT do for before rolling out of the shop. They'll give you a ride, and pick you up if you're averse to Uber/Lyft. Great guys and great mechanics.

I’m sure that your auto needs will be treated by well trained mechanics. I’m very impressed by the staff comittment to satisfy the customer. Thanks