New Orleans Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

Scheduling was fast and easy. Tim emailed me back within hours and got me in the next day. I had a lot of work done (brakes, tires, drive belt). They explained clearly what was needed and what would wait, and provided pictures to show me why the work was needed. I called multiple times with questions and everyone I interacted with was courteous and patient. The repairs were done much more quickly than I expected (1 day) . Because I cannot always get off by 5pm, they worked with me to get access to my car after closing time. I cannot say enough good things about this place. Absolutely amazing experience. I dont usually write reviews but they went above and beyond to provide exceptional service. Will not take my car anywhere else.

5

Super friendly and thorough neighborhood shop. They walk you through every detail and show you photos of the issues with your vehicle. High quality, honest service and a courtesy shuttle for your convenience!

5

Tim’s delivers reliable no-nonsense quality car care. They go out of their way to help you best decide what repairs to prioritize. The staff extends genuine concern for you as a customer and human being. Thank you for your excellent service— with Tim’s I can at least somewhat look forward to my car maintenance needs ;).

5

Fantastic

4

Thank you Nick, and team at Tim's auto service - for you recent service on my Cad CTS - you guys are very knowledgable about GM cars like my Cadillac, I liked the quality delails such as pictures with progress, and the team always kept me informed on time!

Hi James thanks so much for the feedback. I am glad you enjoyed the level of service we love to give. We believe keeping you fully informed about your vehicle is our obligation to you! We work hard to stay up to date with all Asian and Domestic new vehicle technology. We look forward to helping you in the future and will work to make your 4 star experience a 5! Drive safe !

- Tim's Quality Car Care
5

I scheduled an appointment online which was easy. They emailed me the next morning and let me drop off my car. I was nervous because I was leaving for vacation and being a Woman we get trampled on by the car repair shops but I did not feel like that at all. They sent me pictures of what a part should look like compared to what mine looked like. They gave suggestions on what I should take care of at this point and a list of what could wait until another time. Also my repairs cost $3,000, I’m not sure who has that kind of cash laying around so they helped me apply for a care credit card with 6months interest free which helps so much. I will never take my care anywhere else. I just sad that I lived here for 3 years and just finding out about them.

Hi Melissa thank you so much for your kind words! I am so glad you like our level of customer care and how easy and interactive our website and inspections are. Our main focus is to help keep you in safe and reliable transportation and we know that keeping you informed of the full state of your vehicle is the best way to do it. The financing through Synchrony really helps too! We look forward to helping keep you and your family in safe and reliable transportation for years to come! Drive Safe!

- Tim's Quality Car Care
5

Great service! Love the shuttle! Reliable and honest team of knowledgeable mechanics.

Hi Adam! Thanks so much for the feedback! We try to make every customer experience as easy and worry free as possible. I am glad the shuttle helped and without our great team it all wouldn’t be possible. Drive safe!

- Tim's Quality Car Care
5

Hi Victor! Thanks so much for the feedback!

- Tim's Quality Car Care
5

Recommended by a local (I'm a recent New Oerleanean), Tim's lived up to their promise of being fair, honest, professional, dependable. All the things one wishes for in a vehicle mechanical shop.

Hi William thank you so much for the feedback! I am so glad we were able to impress and we lived up to our recommendation from your friend. It was a pleasure working with you and we look forward to keeping you in safe and reliable transportation for years to come !

- Tim's Quality Car Care
5

Hi Zach thanks so much for the feedback!

- Tim's Quality Car Care
Tim's Quality Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Tim's Quality Car Care (504) 831-7450 if you have any issues in accessing any area of our website.