Metairie Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

I’ve been going to Tim’s Quality Car Care for 5 years, and I’ll never go anywhere else. They treat their customers with courtesy and respect and they keep my car running flawlessly. I also appreciate their diagnosis system which involves a rating system of car issues that go from immediate repair to running smoothly. This way you can decide which car issues you can wait on and which ones need immediate attention. The review also comes with photos of the issues so that you know you’re not being lied to. They are always very quick with the repairs and I’ve never had an issue with anything they’ve done. I recommend them to everyone who wants anything from an oil change to a major repair issue.

Thank you so much Dody! I am glad you find our digital inspection useful. We feel it is our jobs as professionals to give every customer a complete understanding of exactly what condition their car is in. It has been great helping you with servicing your vehicle, we look forward to the next time we get to see you....... but not too soon :)

- Tim's Quality Car Care
5

I chose Tim’s based on other reviews I saw on google. I was not disappointed, the staff is so helpful and courteous, and they did a great job. The first thing I noticed when I walked in was a sign that said “welcome to the family” with the new customers coming that day. They certainly care about customers and making them feel welcome. They do a thorough digital inspection and use text to communicate throughout the day. Coming from using chain mechanic shops every detail of my experience was very enjoyable and such a change of pace. I appreciate them taking the time to work with me and explain everything to me all while treating me with respect. When I drove my car home it honestly drove better than it had in years. I will definitely continue to use them as my sole car maintenance location as long as I’m in the New Orleans area. If you’re looking for somewhere to take your car want a great experience and knowledgeable and welcoming staff this is the place for you!

Thank you so much Melody! It was a pleasure to meet you and I am glad that you enjoyed the level of service we provide! Our business is successful because we treat everyone like family. We want you to first off be safe! But we also want you to be as well informed about your car as possible. It is our job as professionals. We look forward to seeing you in the future and helping your vehicle run great for years to come

- Tim's Quality Car Care
5

Extremely impressed by the service & care provided. The report they give on the car is amazing, I have never seen anything like it, it listed every problem with a description & photograph. Tim was very honest about the problems i had with my car. I would recommend Tim's over any mechanic shop in & out of the area. 5 stars hands down, I was 100% satisfied.

5

The folks at Tim’s are caring and do a great job of knowing their customers and their cars.

Thanks so much for your feedback! We strive to be the best auto repair in metairie!

- Tim's Quality Car Care
5

I've been taking my vehicles to Tim's for years and the experience only gets better each time.

Thanks so much for your kind words! It has been a pleasure taking care of your vehicles over the years.

- Tim's Quality Car Care
5

They know their stuff. The digital inspection is nice. Pictures with a write-up for each step.

Thanks so much for your positive feedback! We pride ourselves in how thorough our staff is. I am so glad you liked our digital vehicle inspection and the level of customer service we give!!

- Tim's Quality Car Care
5

I love the text message with the link detailed status of my automobile. Always friendly, timely, dependable and honest. Its great to work with Tim, Nick and the staff at Tim's Quality Car Care.

Thanks Ms Sue! It was so nice seeing you a few weeks ago, We strive to be the best auto repair in New Orleans. I hope you enjoyed your vacation in Florida!!!

- Tim's Quality Car Care
5

These guys are the best! Their emailed, photo attached, updates diagnosing a problem provides complete transparency. No jargon or upselling here. Nick’s customer service is top notch. I never want to need a mechanic, but’s good to know I got a good, trusted shop to go to when I do!

Thank you so much for the feedback! We pride ourselves in our transparency. We want everyone to feel they have a full understanding of their vehicle before we proceed with repairs. I am so glad you like our Digital Vehicle Inspections

- Tim's Quality Car Care
5

Comprehensive is what I would say. The staff at Tim's made sure I was fully informed and helped me make the best decision for my circumstance. One of the best car care experiences I've had.

Thank you so much for your positive feedback! I am glad you liked our digital vehicle inspection. We look forward to helping you with your hunt for another vehicle!!

- Tim's Quality Car Care
5

I’ve been using Tim’s as my mechanic for over 35 years, since I first moved to New Orleans! The BEST and most honest mechanic not only in metro New Orleans, but in America! If you’ve been to the rest, it’s time to try the BEST!!! Tim’s Quality Car Care!!! No, I’m not a relative - just a very satisfied customer!

Thanks so much Mr Henderson! It has been a pleasure taking care of your vehicles over the years. We strive to be the best auto repair shop in town. It makes us so happy to know how much you enjoy our service!

- Tim's Quality Car Care
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