Metairie Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

Tim’s was recommended to me by my Mechanic who retired. It’s so hard these days to find people you can trust let alone your Mechanic. Nick was my Service Tech and I can now say if everyone at Tim’s is like Nick, not only will I continue to use them but I’m recommending everyone I know to do the same. This is a top notch shop, who were both professional and trustworthy, two components hardly found today in the Automotive repair world.

Hi Derek. Thanks so much for your kind words. A core value of our company is to treat everyone like family. We believe in keeping you informed so you can keep yourself and your family safe on the road! I hope you are enjoying the Jeep!

- Tim's Quality Car Care
5

I brought my car in for the first time recently. This is during the pandemic and they took very good precautions. Regarding their service on my car, they noted many problems--it is an old vehicle. They fixed what they needed to and then recommended that I not have other work done, because it would not be worth it to me. They suggested I begin looking around for a newer car. For a minimum amount of money, they bought my car a few extra months. I was grateful that they were honest and did not try to get me to pump money unnecessarily into this car. Finally, the service was prompt and well done. And they are a friendly crew. I recommend them!!

5

Excellent service. Easy scheduling, pickup and drop off. Detailed photo report to review what car items need addressed. Best car repair store I have used.

Hi Laura! Thanks so much for your feedback. It has been a honor keeping your Honda safe and reliable for you over the years. We look forward to being here for you for years to come!!

- Tim's Quality Car Care
5

Tim’s did a thorough and fast job getting my car road ready. My family found itself in a bind during this COVID outbreak, but Tim’s found a way to safely repair my leaking tire and tune-up my car. I so appreciate Tim’s for continuing to serve the community during this pandemic, and I have tremendous gratitude for them finding ways to work while taking special precautions (i.e., social distancing and diligent cleaning of items) to keep both the Tim’s staff and their clients safe!

5

Tim's was awesome. I called them in a panic because my car started doing weird things and the check engine light came on. I usually take my car to the dealership but they are closed right now so I took a chance on Tim's. They now have a customer for life! They explained everything in detail, got it done quick, and even brought it to me!

Hi Ms Christine! Thanks so much for the feedback. It was a pleasure helping you with your Volvo and we look forward to keeping you safe and reliable on the road for years to come!

- Tim's Quality Car Care
5

Tim's has become my go to place for car repairs/maintenance. They complete a comprehensive inspection of your car, including pictures, which is texted to you to review. They are transparent, thorough, detail oriented and most importantly, their prices are reasonable for the excellent quality of work they provide. Tim, Nick and their staff genuinely care about their customers, and they provide a level of customer service that's very rare nowadays.

5

Excellent service and very professional.

Thanks for the feedback Bill! We are happy to help you and your family stay safe on the road in safe and reliable transportation!!

- Tim's Quality Car Care
5

They have really great service. Worked with us about dropping off our car while the virus was going around. They have a real professionalism about. They don't try to sell you something that you don't need. They send you pictures as proof of what all they have done. They gave a warranty on all their work. A little pricey but the quality is there and the piece of mind that is done right.

Hi Neal thanks so much for the feedback! I am so glad you enjoyed our level of detail and our industry leading 3 year 36000 mile warranty. We are here for you to help keep your vehicle safe on the road!

- Tim's Quality Car Care
5

They decontaminate the vehicle and are even providing social distancing techniques to not get their employees exposed. 12/10

5

They gave me a thorough auto inspection for a car I was thinking to buy and were able to helpfully tell me that the car I was looking at was a dud. Would recommend Tim’s

Hi Odessa thanks so much for your feedback! We consider it our obligation to keep our clients as informed as possible. I am glad we were able to help you stay away form purchasing a problem vehicle. We are here for you!!

- Tim's Quality Car Care
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