Metairie Auto Repair

Tim explained to me how labor intensive their documentation and reporting is. I am well aware of how much extra time it takes to do what they do, and I do find it reassuring I'm getting the work that I need. Moreover, Tim takes an effort to explain the nature and severity of the problems encountered, and that means a lot to a person like me who doesn't understand cars at all. Very satisfied customer.

Amazing service and super fast. Very thorough inspection with frequent updates that you can access online. Personal and trustworthy and you don’t ever feel like you’re being persuaded to get something done that you don’t need. I’ll definitely be coming back

Top quality mechanics and services.

Absolutely wonderful experience at Tim's! Went in for a brake issue- they examine your entire vehicle and send you a web link with pictures and explanations of any issues! Defintely zero pressure to fix anything more than you expected, but great to have this knowledge. Tim even gave me a ride home since I had to leave my car. Amazing work, incredible customer service!! I even received a thank to note a few days later. Love the personal touch, feels like family! Will be giving all of my business to Tim's from now on!

very nice and knowledgable people nick the owner was very nice. He really helped me save money and also throughly inspected my car . I also got to see a personal slideshow of underneath my car,which was really cool no other shop I know of does that . Also he test drove my car very thoroughly not just down the road. He really engaged me and explained things to me so I could understand it. I will defiantly be only coming to them as my regular mechanic . oh and not to mention they fit me in their schedule with no appointment ,I really appreciate that thanks nick. I feel more confident driving with the work I have had done so far, they work fast and efficient and the mechanics are serious about their work . I also got a nice goody bag for being a first time customer .

Very knowledgeable and helpful. Great customer service as well.

Friendly people. Fixed my problem fast and was very Convenient with updates using texts and calls. Noted other issues I know I need to take care of. I would recommend Tim’s to all.