Metairie Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

How can I even begin to express my satisfaction and describe what a pleasant experience I have just had, and Tim's Quality Car Care, in Metairie, Louisiana. From the very first phone call, I was greeted with an upbeat positive response to my worrysome situation, with my car. Nick answered the phone and assured me that if I came immediately I would be serviced quickly and competently. I did so, and was immediately seen and the diagnosis began. Nick explained everything quite well, and told me the severity of each of my problems. I received quotes for work that needed to be done, pricing on tires, but was never pushed or forced into making a quick decision. That is not usually the case with car repair shops. He allowed me to go home with the information and present it to my husband. I am so incredibly pleased with Nick's concern over my safety and the longevity of my car's engine life. Nick explained that this was a serious situation and need to be tended to as quickly as possible but did not force or make me feel pressured. The most amazing part of my visit was that Nick did not charge me to look at my tire, and also the heating problem I had with my engine. I cannot wait for my husband to go meet Nick and Tim and be treated with such professional, but friendly family service. I even liked looking at the fish in the aquarium , while I waited. I will definitely return after we make a decision as to when, not, if, the service will be performed, by Tim's Quality Car Care in Metairie Louisiana.

Thank you so much for your positive feedback. We try to treat everyone like family at Tim's. We cant wait to help with your vehicles

- Tim's Quality Car Care
5

Tim's is a great place that can quickly sort out what's up with your four-wheeled friend. They'll give it to you straight, no BS, no run-around, and they aren't endless trying to get you to add unnecessary services. They will let you know what needs to be done, what should be done, and what really isn't safe for you to NOT do for before rolling out of the shop. They'll give you a ride, and pick you up if you're averse to Uber/Lyft. Great guys and great mechanics.

Thanks so much Aaron! I am so glad you like our services. We strive to be the best auto repair shop in New Orleans!

- Tim's Quality Car Care
5

I’m sure that your auto needs will be treated by well trained mechanics. I’m very impressed by the staff comittment to satisfy the customer. Thanks

Thanks so much for the kind words! I am so glad you enjoy the level of service we give every client. We strive to be the best auto repair in new orleans

- Tim's Quality Car Care
5

Is it wrong to love an auto repair shop? Well, if it's wrong, I don't want to be right! All the guys at Tim's are friendly, competent, and most important honest. Could not recommend more highly!

We are blushing!!! thank you so much for your kind words. It has been a pleasure taking care of your families vehicles over the years. We look forward to the years to come!! And don't worry it is right to love your mechanics :)

- Tim's Quality Car Care
5

Friendly, helpful staff willing to explain what needs to be done and give options . If it is not something they handle they will recommend someone that can but it is hard to find something they can't handle. Best to make appointment but if you need something like a quick check call and see if they can fit you in. They send you thank you's and reminders when it is time to have your car serviced. Make you glad you used them.

Thank you so much Ms Emily. We strive to be the Best Auto Repair in Metairie! It was nice seeing you today!

- Tim's Quality Car Care
5

At Tim’s you receive a high level of care and attention to detail. The detailed assessment direct from a technician leaves no doubt that you are well informed when having your car cared for at Tom’s Quality Car Care. I had an oil leak and some quick oil change place mislead me as to the cause. Tim minced no words and the problem has been dealt with.

Thanks so much Nathaniel! It was a pleasure to help with your oil leak today. I am so glad you liked our digital vehicle inspections. It is always great to see you and hope all is well!!

- Tim's Quality Car Care
5

I’ve had a variety of work done on my car at Tim’s over the last couple of years. I can’t recommend them enough. Their team is always courteous, honest, prompt and professional. Great place, great people.

Thanks so much Joe! We are proud that you have chosen us to take care of your vehicles. It was great to see you today

- Tim's Quality Car Care
5

My experience at Tim's Quality Car Care was exceptional. I feel like I hit the lottery of auto care. I will not take my vehicles anywhere else to be serviced and will recommend them to everyone in need of service. Superior knowledge, service and customer service.

Thanks so much Mr Bradley! It was a pleasure meeting you and helping with the air conditioning on your vehicle. We strive to be the best auto repair in New Orleans

- Tim's Quality Car Care
5

The guys at Tim's are great. I bought tires last year, and I unfortunately caught a nail in one of them. They had offered me a Tire Protection Plan with the new tires, and I was able to completely replace the tire at minimal cost. They are happy to explain their services to customer's and look out for your safety.

Thanks so much for your positive feedback! We strive to be the best auto repair in New Orleans! We are glad you were able to take advantage of our Tire Protection Plan. It is a great way to make your drive a little more worry free!

- Tim's Quality Car Care
5

I have trusted my vehicles to Tim's for over 30 years and have been very pleased with their service. They care for their customers, take pride in their work and keep up with the ever changing technology. I appreciate the digital texts which they send to your smart phone which show the results of all of the inspections they do along with photos. You are fully informed before you approve any work to be done.

Thanks Stephen! I am glad that you like our digital vehicle inspection. We love how it puts your car at your fingertips... you can see what we see

- Tim's Quality Car Care
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