Metairie Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

I brought my '10 Accord in to Tim's with 110k miles and squeaky brakes thinking i needed new brake pads and probably rotors. They did their diagnostic (which is a cool app with pics of everything they disassembled) and actually told me despite the squeaking my brakes had another year of life on them before truly needing to be replaced. With most all components of my car being stock at this age, it was time for some flushing of lines and replacing the spark plugs. Tim Jr and Nick were very transparent about everything and gave me the full cost of everything before performing any services. We were able to prioritize a few things and get the cost down to what i was ok spending. The dropoff and pickup to and from work was a nice complimentary touch as well. I will definitely be taking my familys vehicles here in the future. Thanks, Alex

Thanks for the feedback Alex! I am so glad you liked our digital inspection and the high level of customer care we like to provide. I am glad we could help keep your Honda running like new, and look forward to helping with you and your Families vehicles for years to come! Drive safe!

- Tim's Quality Car Care
5

I have used these guys since 1980. All of my cars have lasted over 200,000 miles. They are honest and will not rip you off. They conveniently let you pay with pay pal which is so easy. I love everything about Tim's.

Thanks so much for your positive feedback Ms Nancy! We try to be the best mechanics in New Orleans!!

- Tim's Quality Car Care
5

Affordable, friendly, and good at what they do. I will definitely be a return customer. I highly recommend Tim’s Quality Car Care.

Thanks so much for your feedback Ms Lally. We were so glad to help with your tire repair on your Rogue. We look forward to helping with keeping your vehicle reliable and safe for years to come!

- Tim's Quality Car Care
5

Great team and very open/honest about your vehicle. Best experience at an auto mechanic shop ever. Very focused on customer services and satisfaction. Highly recommend

5

I was looking for a good A/C service, very glad I chose Tim’s. I got a thorough 25+ point analysis of the health of my car. They did an excellent job of testing and correcting not only my A/C but about 10 other issues. Very professional! Courtesy car ride was extra nice and very much appreciated. I am very happy and ready to hit the road on my long road trip. Thank you Tim’s.

Thanks so much for the kind words Steven! I am glad you trusted us to service your Toyota! Rides are never a problem, we try to make not having your car as easy as possible. Drive safe!!

- Tim's Quality Car Care
5

First time here. They fixed my flat. Actually enjoyed it. Very friendly people and competent. Will come back in the future.

Thanks so much Stephen. I am glad we could get you back on the road fixing your flat tire. It was great meeting you and look forward to helping in the future.

- Tim's Quality Car Care
5

I am in Florida and was considering buying a car in NOLA and having it shipped to me. Since I did not want to buy site unseen or fly out to physically inspect myself, I decided to get a pre purchase inspection. I called a few places based on google and some of the others prices were lower but after speaking to Tim, his professionalism got me, in the way he explained the process. We booked the appointment and the car was dropped off the next day. Let me tell you, this was absolutely the best money ever spent. Tim uncovered issues that would have cost me thousands to repair even if I had physically inspected the vehicle myself. Carfax said no accidents, but the inspection report provide details and pictures that showed prior damage. Dealer claimed oil and air filter was recently changed? Tim and his staff provided proof that was not the case. Needless to say we walked away from the purchase based on the detailed report. When I called the salesman to let him know I was no longer purchasing the vehicle he didn't seem that surprised. Do yourself a favor, if you are buying a used vehicle get a pre purchase inspection done.

Frankiln, thanks so much for the feedback! We consider it our obligation to keep everyone informed about their vehicles, especially safety concerns. Purchasing a vehicle can be a uncertain process. I am so glad we could help with the pre purchase inspection on your Acura, and I hope you find the

- Tim's Quality Car Care
5

This is by far the best mechanic business I have had the pleasure of dealing with. Their strategy of using complete transparency with their customers makes them easy to trust. Their investment in technology used to show exactly what is found and needs to be done is highly attractive for me as a customer. Besides the excellent business practices, the employees are simply very nice people. I highly recommend this business to anyone!

Thank you so much Simon! We are blushing.. It was great to work on your new Ford and we look forward to helping you keeping it in top shape for years to come!

- Tim's Quality Car Care
5

Could have made some cash fixing my car but told me the truth. Better off looking for another one. Gave me list of good used vehicles and used car lots.

5

I love this place. That grumpy d-bag who seems angry you're even trying to get his business? None of them here. Everyone is kind and good natured and honest. Been here twice and it is the only place I will ever take any car I own again. Great people, great service, great car work. Cant recommend enough. Edit: they even follow up to make sure the service went well! I have never seen an auto shop with such excellent service! Double edit: looks like I cant post a new review, so I will just edit this one again. I went in because power steering was shot. They did a quick job, identified some other safety issues my car had, but they never upsell anything. They just lay out options and a recommendation and then let you choose (though it would be wrong to not follow their advice). Same great kind and friendly service, too. Cant recommend this place enough.

Thanks so much for the feedback Mr David! At Tim's we treat everyone with the respect they deserve and we are genuinely interested in helping you keep your vehicle safe and well maintained. We look forward to helping you with your Honda in years to come.

- Tim's Quality Car Care
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