I took my Jeep Wrangler to Tim's to diagnose what I thought was a small leak problem and for a general tune up. At drop-off I explained to the technician that our family was outgrowing the Jeep, but that we wanted to get it in better running order to hopefully keep it for another year. Unfortunately, their inspection revealed bigger problems with the Jeep that would require substantial costly repairs. However, the tech took our conversation into consideration and gave me two estimates: one for a long term fix and another for a fix that would keep the Jeep in good running condition for the year that we expected to have it. He explained everything to me in layman's terms, and did not push me in one direction. We ultimately decided to buy a new car because it made the most sense for us at the time, and we paid a reasonable fee for the diagnostics. Long story short - I felt like I was in good hands with Tim's and that they would have done a great job with either of the repair options at a fair price. I will definitely use them in the future and would recommend them to friends and family!
Hi Josh thanks so much for the feedback! Thank you so much for your kind words. Our primary focus is keeping you in safe and reliable transportation. We believe the best way to do that is to keep you informed about the entire state of your vehicle. I am so glad we helped you arrive at a decision that was best for keeping you safe. We look forward to helping you and your family stay in safe and reliable transportation for years to come! Drive safe!
- Tim's Quality Car Care