How can I even begin to express my satisfaction and describe what a pleasant experience I have just had, and Tim's Quality Car Care, in Metairie, Louisiana. From the very first phone call, I was greeted with an upbeat positive response to my worrysome situation, with my car. Nick answered the phone and assured me that if I came immediately I would be serviced quickly and competently. I did so, and was immediately seen and the diagnosis began. Nick explained everything quite well, and told me the severity of each of my problems. I received quotes for work that needed to be done, pricing on tires, but was never pushed or forced into making a quick decision. That is not usually the case with car repair shops. He allowed me to go home with the information and present it to my husband. I am so incredibly pleased with Nick's concern over my safety and the longevity of my car's engine life. Nick explained that this was a serious situation and need to be tended to as quickly as possible but did not force or make me feel pressured. The most amazing part of my visit was that Nick did not charge me to look at my tire, and also the heating problem I had with my engine. I cannot wait for my husband to go meet Nick and Tim and be treated with such professional, but friendly family service. I even liked looking at the fish in the aquarium , while I waited. I will definitely return after we make a decision as to when, not, if, the service will be performed, by Tim's Quality Car Care in Metairie Louisiana.
Thank you so much for your positive feedback. We try to treat everyone like family at Tim's. We cant wait to help with your vehicles
- Tim's Quality Car Care