New Orleans Auto Repair

My first visit to Tim's was the best experience I have ever had at a mechanic. Not two minutes after I arrived, Tim took a test drive with me to discuss the issue, and called me two hours later with diagnosis. After getting estimates, I decided NOT to make the repairs due to the cost and the age of the vehicle. When I went to pick up the vehicle, I figured they'd quickly show me the door, but nope... two of the technicians took the time to talk to me (unprompted) about the repairs, my driving routine, and to advise me on replacement of my vehicle. I was greatly appreciative of their advice, which will definitely inform my purchase. So, although I did not proceed with today's repairs, I will certainly be bringing my new vehicle to these guys. They clearly love what they do, and they're different, and I dig it.

It's never fun to have to bring your car in to be serviced but Brian at Tim's Quality Car Care made it as pleasant as possible. He listened to all of my concerns. They provided me with an online list of all of my car's issues, rating them from urgent to non-urgent. After going over all of them individually I was able to figure out what I needed to get done and what could wait. They got all the work done quickly and fairly. I'm quite satisfied.

I have had great service and advice from Tim's Quality Car Care on three different occasions. My son now is using them for maintenance and repair with his vehicles and we will be using them for our main vehicle. Prompt, honest with their evaluations and advice. Good people.

This place is top notch in terms of quality of work and communication. They try to get you in as soon as possible and are very professional.

Tim's team are truly honest mechanics that value integrity over profits. Today they had the legitimate opportunity to sell me a $3,000 fix to a problem. They took the time to fully explain the situation to me and took the time to understand my future goals and plans for the vehicle. Based on that, they gave me a real and honest recommendation for which I could make an informed decision best for my needs and plans, saving me $3,000.00

Tim's has honest and caring mechanics that value integrity over profits. Today they had the legitimate opportunity to sell me a $3,000 fix to a problem. They took the time to fully explain the situation to me and took the time to understand my future goals and plans for the vehicle. Based on that, they gave me a real and honest recommendation for which I could make an informed decision best for my needs and plans, saving me $3,000.00

Very reliable, responsive, friendly and they do high quality work!

Always courteous. Sends you a digital inspection including points passed, points non urgent and points urgent. Willing to explain all needed repairs and options. Family owned

My friend's car had an oil leak and I offered to call around and get it checked out since I had the day off. I called around to a few places and everyone was understandably booked, and then I spoke with Brian at Tim's. Brian asked questions about the last time the car was serviced and how old the car was, and recommended bringing it back to the place my friend had the oil change done last month. Brian was upfront about how at Tim's they would charge for labor and parts (completely understandable) that the oil change place should fix for free - if it was an issue with their work (turns out it was). Dealing with mechanics can be daunting - but next time I have an issue with my car (or my friends') I'll definitely be calling Tim's to make an appointment. Thanks again to Brian for kind and comprehensive communication!!

This place is awesome. We are having trouble with a certified pre-owned car and were having trouble getting into the dealership in a timely fashion. Nick called after I'd placed an online appointment request and offered to scan the car that afternoon! Amazing. After the scan, he honestly and realistically gave me not only a clear explanation of what was likely going on with my car, but also clear information on what my options were. The business seemed efficient and professional, and everyone working there seemed competent and kind. I will definitely be going back there for service needs and recommend them to anyone looking for a fast and effective auto shop in New Orleans.