Metairie Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Reviews | Tim's Quality Car Care

5

Best customer service I have ever experienced from any business. Their inspection site is the coolest and most helpful thing ever. Nick spent an hour going over every single point of the inspection with me. I never felt pressured or like I was being tricked into getting extra work done. They fixed the main issue and also diagnosed other issues I was having. I will be bringing all our vehicles to Tim's from now on.

5

Really just a five star company. Thoughtful, meticulous, and honest. They check your whole car and make sure to go over everything. They are patient with questions. I really enjoyed how friendly they were and how much care they took with my Subaru. I got new tires, and soon will be having more work done. They are not super cheap but it’s worth it for people I can trust who really know what they’re doing.

Hi Laura. Thank you so much for the feedback! I am so glad you loved our inspection process. We consider it our obligation to make You fully informed about your vehicle before you choose to invest! We also believe in treating everyone like family. It was a pleasure helping with your Subaru and we look forward to helping in the future!

- Tim's Quality Car Care
5

I have been bringing my cars to Tim's for the past 20 years. They have always been very professional, courteous and helpful. I have recommended them to many of my friends.

Hi Carmel! Thanks so much for the feedback. We are honored to be your go to guys for your vehicles for over 20 years. We are thrilled you like the service we love to give and look forward to helping you for years to come!

- Tim's Quality Car Care
5

Extremely clean. Sanitized everything. Very thoughtful procedures. Great customer service and honest work on my car.

Hi Adam! I am so glad you appreciated the extra care we are giving every car. We sanatize every vehicle before and after we service them. It is one of the many precautions we are taking for our clients in these uncertain times. We are here for you to keep you safe!!!

- Tim's Quality Car Care
5

Took my 2006 Honda CR-V to Tim's for the first time yesterday. They were very friendly and polite. They communicated very clearly and let me know exactly when me car would be serviced. They were also very honest with me when they advised me to not put any more money into my car because it was not longer a good investment (it is totally time to get a new car). Nick walked me through everything that was wrong with my car and talked with me for 30+ minutes about buying a used car. Great service and great people!

5

Treat you like you matter.

5

Tim’s was recommended to me by my Mechanic who retired. It’s so hard these days to find people you can trust let alone your Mechanic. Nick was my Service Tech and I can now say if everyone at Tim’s is like Nick, not only will I continue to use them but I’m recommending everyone I know to do the same. This is a top notch shop, who were both professional and trustworthy, two components hardly found today in the Automotive repair world.

Hi Derek. Thanks so much for your kind words. A core value of our company is to treat everyone like family. We believe in keeping you informed so you can keep yourself and your family safe on the road! I hope you are enjoying the Jeep!

- Tim's Quality Car Care
5

I brought my car in for the first time recently. This is during the pandemic and they took very good precautions. Regarding their service on my car, they noted many problems--it is an old vehicle. They fixed what they needed to and then recommended that I not have other work done, because it would not be worth it to me. They suggested I begin looking around for a newer car. For a minimum amount of money, they bought my car a few extra months. I was grateful that they were honest and did not try to get me to pump money unnecessarily into this car. Finally, the service was prompt and well done. And they are a friendly crew. I recommend them!!

5

Excellent service. Easy scheduling, pickup and drop off. Detailed photo report to review what car items need addressed. Best car repair store I have used.

Hi Laura! Thanks so much for your feedback. It has been a honor keeping your Honda safe and reliable for you over the years. We look forward to being here for you for years to come!!

- Tim's Quality Car Care
5

Tim’s did a thorough and fast job getting my car road ready. My family found itself in a bind during this COVID outbreak, but Tim’s found a way to safely repair my leaking tire and tune-up my car. I so appreciate Tim’s for continuing to serve the community during this pandemic, and I have tremendous gratitude for them finding ways to work while taking special precautions (i.e., social distancing and diligent cleaning of items) to keep both the Tim’s staff and their clients safe!

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Tim's Quality Car Care (504) 831-7450 For Assistance.