Metairie Auto Repair

I'm a big fan of Tim's for their friendly and professional customer service and knowledge. I also appreciate that they inspect the entire car every time I come in and not just focus on the issue or service that I came in for. They're not necessarily the cheapest, but I'm confident in their recommendations and the quality of the parts and repairs/services performed.

Always open honest and direct. I love the use of the app that allows me to review the items found. It clearly notes what is a 'must fix' what is 'recommend' and what can wait but I should be aware of.

I've been taking my vehicles to Tim's for years and the experience only gets better each time. They will shuttle you from and to the shop, and they even send you nice thank you notes and gift certificates. I can't wait for the new giant location to open!

I’ve been using Tim’s since 2006 and haven’t had one complaint. They go above and beyond to work with you from beginning to end and make the process easy. I know they won’t sell me anything I don’t need and will work on a plan to accommodate all repairs over a comfortable budgetary time period if needed. I finally realized I needed to post a review when I was on vacation recently and had a tire problem, for which they quickly helped me find a vendor in the area I was visiting to resolve. In full transparency, I was in Boy Scouts with the Gilthorpes and they are just awesome, trustworthy people with good values. Support your local family businesses!

Any car repair brings on fears or panic. I have always had nothing but positive experiences with Tim's. Equally important is the authentic and friendly service. No need to go to a dealership to get quality service on my car!

After I moved in from out of town and had a horrible experience with the local Mazda dealership's service department, I was really nervous about taking my car anywhere. A friend recommended Tim's, and years later I am still so glad he did. I have had nothing but great experiences with Tim's and great interactions with everyone there. I love the inspection report they send that lays out in detail everything they inspected and what kind of attention each thing needs. They understand that I do not have unlimited funds and are always very easy to work with to get the most important things done as soon as possible. Sure, they will suggest that you repair things before they actually completely break. But I appreciate knowing what I'm going to have to deal with down the line, and I'm always confident that I'm not going to end up on the side of the road somewhere. My 5 year old car is nearly like new still even though I have over 100k miles, thanks to Tim's. I sent my 21 y/o son there when he bought a used car, and he has become a repeat customer. I just bought my 17 y/o son a used car and, of course, brought it to Tim's for inspection and a little work. It says a great deal that I trust them with my boys' cars. They're just really lovely folks, and I'm happy to give them my business.

Tim's is the best! I usually do my own basic maintenance but when the jobs are a too tricky for me, I wouldn't bring my truck anywhere else. Very flexible scheduling with top tier work!

I have been a loyal customer of Tim’s for about two years and will continue to send my cars there. EVERY business can learn something from Tim’s individual care, attention to detail, and strong quality of service.

I have been a loyal customer of Tim’s for about two years and will continue to send my cars there. EVERY business can learn something from Tim’s individual care, attention to detail, and strong quality of service.

They had to give me horrible news but it was clear and concise with backup documentation. They charged me a fair price and I will be back someday! This was also a situation where they could have easily taken advantage of me.