Metairie Auto Repair

Best customer service I have ever experienced from any business. Their inspection site is the coolest and most helpful thing ever. Nick spent an hour going over every single point of the inspection with me. I never felt pressured or like I was being tricked into getting extra work done. They fixed the main issue and also diagnosed other issues I was having. I will be bringing all our vehicles to Tim's from now on.

Really just a five star company. Thoughtful, meticulous, and honest. They check your whole car and make sure to go over everything. They are patient with questions. I really enjoyed how friendly they were and how much care they took with my Subaru. I got new tires, and soon will be having more work done. They are not super cheap but it’s worth it for people I can trust who really know what they’re doing.

I have been bringing my cars to Tim's for the past 20 years. They have always been very professional, courteous and helpful. I have recommended them to many of my friends.

Extremely clean. Sanitized everything. Very thoughtful procedures. Great customer service and honest work on my car.

Took my 2006 Honda CR-V to Tim's for the first time yesterday. They were very friendly and polite. They communicated very clearly and let me know exactly when me car would be serviced. They were also very honest with me when they advised me to not put any more money into my car because it was not longer a good investment (it is totally time to get a new car). Nick walked me through everything that was wrong with my car and talked with me for 30+ minutes about buying a used car. Great service and great people!

Treat you like you matter.

Tim’s was recommended to me by my Mechanic who retired. It’s so hard these days to find people you can trust let alone your Mechanic. Nick was my Service Tech and I can now say if everyone at Tim’s is like Nick, not only will I continue to use them but I’m recommending everyone I know to do the same. This is a top notch shop, who were both professional and trustworthy, two components hardly found today in the Automotive repair world.

I brought my car in for the first time recently. This is during the pandemic and they took very good precautions. Regarding their service on my car, they noted many problems--it is an old vehicle. They fixed what they needed to and then recommended that I not have other work done, because it would not be worth it to me. They suggested I begin looking around for a newer car. For a minimum amount of money, they bought my car a few extra months. I was grateful that they were honest and did not try to get me to pump money unnecessarily into this car. Finally, the service was prompt and well done. And they are a friendly crew. I recommend them!!

Excellent service. Easy scheduling, pickup and drop off. Detailed photo report to review what car items need addressed. Best car repair store I have used.

Tim’s did a thorough and fast job getting my car road ready. My family found itself in a bind during this COVID outbreak, but Tim’s found a way to safely repair my leaking tire and tune-up my car. I so appreciate Tim’s for continuing to serve the community during this pandemic, and I have tremendous gratitude for them finding ways to work while taking special precautions (i.e., social distancing and diligent cleaning of items) to keep both the Tim’s staff and their clients safe!